TWILIO INC TWLO
We envision a world in which every digital interaction is amazing. By combining our leading communications capabilities with rich contextual data and artificial intelligence ("AI"), we provide the infrastructure for businesses of all sizes to revolutionize how they engage with their customers by delivering seamless, trusted, and personalized customer experiences at scale.
We offer highly customizable communications application programming interfaces ("APIs") that enable developers to embed numerous forms of messaging, voice, email, and video interactions into their customer-facing applications, as well as software products that target specific engagement needs, including our digital engagement centers, marketing campaigns, and user authentication and identity solutions. This combination of flexible APIs and software solutions, together with our customer data capabilities, helps businesses of all sizes and across numerous industries to benefit from smarter and more streamlined engagement at every step of the customer journey, including reduced customer acquisition costs, lasting loyalty, and increased customer value. The value proposition of our offerings has become stronger and our products have become more strategic to our customers as businesses are increasingly prioritizing building more personalized and differentiated customer engagement experiences through digital channels.
Valuation FY2025 figures against the last close
Where the revenue comes from as reported in the latest 10-K
Revenue by geography
- United States
- International
| Region | FY2025 | FY2024 | FY2023 |
|---|---|---|---|
| United States | $3.25B | $2.90B | $2.76B |
| International | $1.82B | $1.56B | $1.40B |
As the company reported it, from the “Revenue by Geographic Area and Groups of Similar Products - Revenue by Geographic Area (Details)” note of its latest 10-K. Every figure here has been checked against the total revenue the same filing reported. Regions are the filer's own and are not mapped onto a standard list — one company's “Americas” and another's “United States” are different areas, and making them look comparable would mean making at least one of them wrong. Slices under 1% are folded into “Other”.
Annual financial statements
Income statement
| Fiscal year | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 | FY2019 | FY2018 | FY2017 | FY2016 |
|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | $5.07B | $4.46B | $4.15B | $3.83B | $2.84B | $1.76B | $1.13B | $650.1M | $399.0M | $277.3M |
| Cost of revenue | $2.59B | $2.18B | $2.11B | $2.01B | $1.45B | $846.1M | $525.6M | $300.8M | $182.9M | $120.5M |
| Gross profit | $2.48B | $2.28B | $2.04B | $1.81B | $1.39B | $915.7M | $608.9M | $349.2M | $216.1M | $156.8M |
| R&D | $1.02B | $1.01B | $942.8M | $1.08B | $789.2M | $530.5M | $391.4M | $171.4M | $120.7M | $77.9M |
| SG&A | $410.7M | $449.1M | $468.5M | $517.4M | $472.5M | $310.6M | $218.3M | $117.5M | $60.8M | $51.1M |
| Total operating expenses | $2.32B | $2.33B | $2.92B | $3.02B | $2.31B | $1.41B | $978.7M | $464.5M | $282.2M | $198.1M |
| Operating income | $157.8M | -$53.7M | -$876.5M | -$1.21B | -$915.6M | -$492.9M | -$369.8M | -$115.2M | -$66.1M | -$41.3M |
| Pre-tax income | $55.1M | -$88.6M | -$996.7M | -$1.24B | -$960.9M | -$504.4M | -$362.2M | -$121.2M | -$63.0M | -$41.0M |
| Income tax | $21.3M | $20.8M | $18.7M | $12.5M | $11.0M | $13.4M | $55.2M | $791.0K | $705.0K | $326.0K |
| Net income | $34.0M | -$109.0M | -$1.01B | -$1.26B | -$950.0M | -$491.0M | -$307.1M | -$121.9M | -$63.7M | -$41.3M |
| EPS, basic | 0.22 | -0.66 | -5.54 | -6.86 | -5.45 | -3.35 | -2.36 | — | — | — |
| EPS, diluted | 0.21 | -0.66 | -5.54 | -6.86 | -5.45 | -3.35 | -2.36 | -1.26 | -0.70 | -0.78 |
| Shares, diluted (wtd. avg.) | 159.8M | 165.9M | 183.3M | 183.0M | 174.2M | 146.7M | 130.1M | — | — | — |
Balance sheet
| Fiscal year | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 | FY2019 | FY2018 | FY2017 | FY2016 |
|---|---|---|---|---|---|---|---|---|---|---|
| Cash and equivalents | $682.3M | $421.3M | $655.9M | $656.1M | $1.48B | $933.9M | $253.7M | $505.3M | $120.8M | $314.3M |
| Short-term investments | $1.79B | $1.96B | $3.36B | $3.50B | $3.88B | $2.11B | $1.60B | $261.1M | $175.6M | $0 |
| Receivables | $636.7M | $588.5M | $562.8M | $547.5M | $388.2M | $251.2M | $154.1M | $97.7M | $43.1M | $26.2M |
| Total current assets | $3.58B | $3.45B | $4.90B | $4.98B | $5.93B | $3.37B | $2.06B | $872.9M | $353.3M | $353.4M |
| Property, plant and equipment | — | — | — | — | — | — | $141.3M | $63.5M | $50.5M | $37.6M |
| Goodwill | $5.29B | $5.24B | $5.24B | $5.28B | $5.26B | $4.60B | $2.30B | $38.2M | $17.9M | $3.6M |
| Other intangibles | $142.1M | $238.5M | $350.5M | $849.9M | $1.05B | $966.6M | $460.8M | $27.6M | $20.1M | $10.3M |
| Total assets | $9.77B | $9.87B | $11.61B | $12.56B | $13.00B | $9.49B | $5.15B | $1.03B | $449.8M | $412.7M |
| Accounts payable | $85.1M | $100.2M | $119.6M | $124.6M | $93.3M | $60.0M | $39.1M | $18.5M | $11.1M | $4.2M |
| Total current liabilities | $887.0M | $820.2M | $738.3M | $808.2M | $703.5M | $448.3M | $247.2M | $137.8M | $78.5M | $73.7M |
| Long-term debt | $992.3M | $990.6M | $989.0M | $987.4M | $985.9M | $302.1M | — | — | — | — |
| Total liabilities | $1.95B | $1.91B | $1.88B | $2.01B | $1.97B | $1.03B | $871.1M | $590.5M | $89.9M | $83.2M |
| Retained earnings | -$8.34B | -$7.52B | -$5.07B | -$3.38B | -$2.12B | -$1.17B | -$678.8M | -$371.7M | -$250.4M | -$186.7M |
| Total equity | $7.82B | $7.95B | $9.73B | $10.56B | $11.03B | $8.45B | $4.28B | $438.2M | $359.8M | $329.4M |
Cash flow
| Fiscal year | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 | FY2019 | FY2018 | FY2017 | FY2016 |
|---|---|---|---|---|---|---|---|---|---|---|
| Operating cash flow | $1.00B | $716.2M | $414.8M | -$254.4M | -$58.2M | $32.7M | $14.0M | $8.0M | -$3.3M | $10.1M |
| Depreciation and amortisation | $195.4M | $206.0M | $284.4M | $279.1M | $258.4M | $149.7M | $110.4M | $26.1M | $18.8M | $8.3M |
| Stock-based compensation | $600.4M | $616.6M | $675.9M | $798.6M | $632.3M | $360.9M | $264.3M | $93.3M | $49.6M | $24.2M |
| Capital expenditure | — | — | — | — | $46.0M | $25.8M | $45.4M | $5.1M | $9.5M | $14.2M |
| Investing cash flow | $80.9M | $1.37B | $228.6M | -$616.5M | -$2.49B | -$845.9M | -$1.29B | -$139.4M | -$226.7M | -$35.0M |
| Financing cash flow | -$833.1M | -$2.31B | -$643.6M | $45.0M | $3.10B | $1.49B | $1.02B | $515.8M | $36.4M | $229.2M |
| Buybacks | $868.9M | $2.33B | $668.8M | $0 | $0 | — | $0 | $0 | $100.0K | $2.0K |
Figures as tagged in each year's own filing, in US dollars. A year restated by a later filing shows the restated figure. Capital expenditure, dividends and buybacks are cash out, shown positive. A line the filer does not report is not listed. Latest from accession 0001140361-26-017444.
Plot the figures US dollars
- Revenue
- Gross profit
- Net income
| Fiscal year | FY2016 | FY2017 | FY2018 | FY2019 | FY2020 | FY2021 | FY2022 | FY2023 | FY2024 | FY2025 |
|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | $277.3M | $399.0M | $650.1M | $1.13B | $1.76B | $2.84B | $3.83B | $4.15B | $4.46B | $5.07B |
| Gross profit | $156.8M | $216.1M | $349.2M | $608.9M | $915.7M | $1.39B | $1.81B | $2.04B | $2.28B | $2.48B |
| Net income | -$41.3M | -$63.7M | -$121.9M | -$307.1M | -$491.0M | -$950.0M | -$1.26B | -$1.01B | -$109.0M | $34.0M |
Recent filings and events
- Results announced The quarterly or annual earnings release. Arrives four times a year from almost every company here. Item 2.02
- Officer or director change Someone at the top arrived or left. The item covers everything from a board retirement to a chief executive being removed, and only the filing itself says which. Item 5.02
- Shareholder vote The results of the annual meeting or a special vote. Item 5.07
- Results announced Item 2.02
- Officer or director change Item 5.02
- Regulation FD disclosure Something the company told the market and had to tell everyone at once - usually a slide deck or a press release. Item 7.01
- Annual report filed A new 10-K. The figures and the business description on this site come from it. Form 10-K
- Results announced Item 2.02
- Results announced Item 2.02
- Results announced Item 2.02
- Charter or fiscal year changed A change to the company's governing documents, or to when its year ends. Item 5.03
- Shareholder vote Item 5.07
Item numbers are Form 8-K's own, and a filing date is up to four business days after the thing it reports. The same feed across the whole market.
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