Salesforce, Inc. CRM
Salesforce, Inc. ("Salesforce," the "Company," "we" or "our") is a global leader in customer relationship management ("CRM") technology, helping organizations of any size become agentic enterprises. Founded in 1999, we bring humans, agents, applications, and data together on a trusted, unified platform to unlock growth and innovation.
Our artificial intelligence ("AI") powered Agentforce 360 Platform unites our offerings — spanning sales, service, marketing, commerce, collaboration, data management, integration, analytics, IT service, industry verticals and more — on a single, intelligent platform for trusted enterprise execution. We unify and harmonize across systems, applications and devices to create a complete view of customers. With this single source of customer truth powering agents, teams can be more responsive, productive and efficient and deliver AI-powered, personalized and automated experiences across every channel. With Agentforce, the agentic layer of the Agentforce 360 Platform, our customers can build and deploy always-on digital labor for employees and customers, leveraging autonomous AI agents across business functions that aim to increase productivity, lower costs and drive operational efficiencies. With Agentforce, AI is embedded in the flow of work — in the applications that our customers already use every day. Every Agentforce-embedded application now reasons, learns, and takes action alongside users.
Valuation FY2025 figures against the last close
Annual financial statements
Income statement
| Fiscal year | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 | FY2019 | FY2018 | FY2017 | FY2016 |
|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | $41.52B | $37.90B | $34.86B | $31.35B | $26.49B | $21.25B | $17.10B | $13.28B | $10.54B | $8.44B |
| Cost of revenue | $9.27B | $8.64B | $8.54B | $8.36B | $7.03B | $5.44B | $4.24B | $3.45B | $2.77B | $2.23B |
| Gross profit | $32.26B | $29.25B | $26.32B | $22.99B | $19.47B | $15.81B | $12.86B | $9.83B | $7.77B | $6.20B |
| R&D | $5.99B | $5.49B | $4.91B | $5.05B | $4.46B | $3.60B | $2.77B | $1.89B | $1.55B | $1.21B |
| SG&A | $3.00B | $2.84B | $2.53B | $2.55B | $2.60B | $2.09B | $1.70B | $1.35B | $1.09B | $966.0M |
| Total operating expenses | $23.92B | $22.05B | $21.30B | $21.96B | $18.92B | $15.36B | $12.57B | $9.30B | $7.31B | $5.99B |
| Operating income | $8.33B | $7.21B | $5.01B | $1.03B | $548.0M | $455.0M | $297.0M | $535.0M | $454.0M | $218.0M |
| Interest expense | — | — | — | — | — | — | — | $154.0M | $87.0M | $89.0M |
| Pre-tax income | $9.52B | $7.44B | $4.95B | $660.0M | $1.53B | $2.56B | $706.0M | $983.0M | $420.0M | $179.0M |
| Income tax | $2.06B | $1.24B | $814.0M | $452.0M | $88.0M | $1.51B | $580.0M | $127.0M | $60.0M | $144.0M |
| Net income | $7.46B | $6.20B | $4.14B | $208.0M | $1.44B | $4.07B | $126.0M | $1.11B | $360.0M | $323.0M |
| EPS, basic | 7.85 | 6.44 | 4.25 | 0.21 | 1.51 | 4.48 | 0.15 | 1.48 | 0.50 | 0.47 |
| EPS, diluted | 7.80 | 6.36 | 4.20 | 0.21 | 1.48 | 4.38 | 0.15 | 1.43 | 0.49 | 0.46 |
| Shares, diluted (wtd. avg.) | $956.0M | $974.0M | $984.0M | $997.0M | $974.0M | $930.0M | $850.0M | $775.0M | $735.0M | $700.0M |
Balance sheet
| Fiscal year | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 | FY2019 | FY2018 | FY2017 | FY2016 |
|---|---|---|---|---|---|---|---|---|---|---|
| Cash and equivalents | $7.33B | $8.85B | $8.47B | $7.02B | $5.46B | $6.20B | $4.14B | $2.67B | $2.54B | $1.61B |
| Short-term investments | $2.24B | $5.18B | $5.72B | $5.49B | $5.07B | $5.77B | $3.80B | $1.67B | $1.98B | $602.3M |
| Receivables | $14.34B | $11.95B | $11.41B | $10.76B | $9.74B | $7.79B | $6.17B | $4.92B | $3.92B | $3.20B |
| Total current assets | $28.22B | $29.73B | $29.07B | $26.39B | $22.85B | $21.89B | $15.96B | $10.68B | $9.58B | $6.00B |
| Property, plant and equipment | — | — | — | — | — | $2.46B | $2.38B | $2.05B | $1.95B | $1.79B |
| Goodwill | $57.94B | $51.28B | $48.62B | $48.57B | $47.94B | $26.32B | $25.13B | $12.85B | $7.31B | $7.26B |
| Other intangibles | $6.82B | $4.43B | $5.28B | $7.12B | $8.98B | $4.11B | $4.72B | $1.92B | $827.0M | $1.11B |
| Total assets | $112.31B | $102.93B | $99.82B | $98.85B | $95.21B | $66.30B | $55.13B | $30.74B | $21.98B | $17.58B |
| Accounts payable | — | — | — | — | — | — | — | $165.0M | $76.0M | $115.3M |
| Short-term debt | $4.00B | $0 | $999.0M | $1.18B | $4.0M | $4.0M | $4.0M | $3.0M | $1.02B | $0 |
| Total current liabilities | $37.12B | $27.98B | $26.63B | $25.89B | $21.79B | $17.73B | $14.85B | $11.26B | $10.07B | $7.30B |
| Long-term debt | $10.44B | $8.43B | $8.43B | $9.42B | $10.59B | $2.67B | $2.67B | $3.17B | $695.0M | $2.01B |
| Total liabilities | $53.16B | $41.76B | $40.18B | $40.49B | $37.08B | $24.81B | $21.24B | $15.13B | $11.61B | $10.08B |
| Retained earnings | $22.22B | $16.37B | $11.72B | $7.58B | $7.38B | $5.93B | $1.86B | $1.74B | $635.0M | -$464.9M |
| Total equity | $59.14B | $61.17B | $59.65B | $58.36B | $58.13B | $41.49B | $33.88B | $15.61B | $10.38B | $8.23B |
Cash flow
| Fiscal year | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 | FY2019 | FY2018 | FY2017 | FY2016 |
|---|---|---|---|---|---|---|---|---|---|---|
| Operating cash flow | $15.00B | $13.09B | $10.23B | $7.11B | $6.00B | $4.80B | $4.33B | $3.40B | $2.74B | $2.16B |
| Depreciation and amortisation | $1.20B | $1.00B | $1.10B | $903.0M | $678.0M | $579.0M | $455.0M | $411.0M | $373.0M | — |
| Stock-based compensation | $3.51B | $3.18B | $2.79B | $3.28B | $2.78B | $2.19B | $1.78B | $1.28B | $997.0M | $820.0M |
| Capital expenditure | $594.0M | $658.0M | $736.0M | $798.0M | $717.0M | $710.0M | $643.0M | $595.0M | $534.0M | $464.0M |
| Investing cash flow | -$8.59B | -$3.16B | -$1.33B | -$1.99B | -$14.54B | -$3.97B | -$2.98B | -$5.31B | -$2.01B | -$2.68B |
| Financing cash flow | -$8.08B | -$9.43B | -$7.48B | -$3.56B | $7.84B | $1.19B | $164.0M | $2.01B | $221.0M | $998.0M |
| Dividends paid | $1.59B | $1.54B | $0 | $0 | — | — | — | — | — | — |
| Buybacks | $12.60B | $7.83B | $7.62B | $4.00B | $0 | $0 | — | — | — | — |
Figures as tagged in each year's own filing, in US dollars. A year restated by a later filing shows the restated figure. Capital expenditure, dividends and buybacks are cash out, shown positive. A line the filer does not report is not listed. Latest from accession 0001108524-26-000085.
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