ServiceNow, Inc. NOW

Technology SIC 7372 - Services-Prepackaged Software NAICS Information › Publishing Industries › Software Publishers derived NYSE

ServiceNow delivers solutions that help public and private organizations govern, secure and manage artificial intelligence and digitalize and streamline workflows to drive collaboration, productivity and better experiences across the enterprise. We offer an innovative suite of products, including AI-powered applications, and services designed to automate workflows, integrate systems and empower employees, regardless of existing systems, cloud environments or collaboration tools. At the core of these solutions is the ServiceNow AI Platform, a robust, cloud-based platform that facilitates comprehensive delivery of seamless workflows and drives digital transformation across all departments and personas within an organization.

Last close 158.96 2026-10-23
Market cap $164.36B 2026-06-30 share count
52-week range 81.24 - 192.97

Valuation FY2025 figures against the last close

P/S12.4x
P/E95.2x
P/FCF35.9x
EV/EBITDA64.2x
Dividend yield—
Diluted EPS1.67

Where the revenue comes from as reported in the latest 10-K

Revenue by geography

  • North America
  • Emea
  • Asia Pacific and other
Revenue by geography, 3 categories over 3 years. The same figures are in the table below. FY2025 North America, FY2025: 8.3B (62.9%) 63% North America Emea, FY2025: 3.4B (25.6%) 26% Emea Asia Pacific and other, FY2025: 1.5B (11.5%) 12% FY2024 North America, FY2024: 6.9B (62.9%) 63% Emea, FY2024: 2.8B (25.8%) 26% Asia Pacific and other, FY2024: 1.2B (11.3%) 11% FY2023 North America, FY2023: 5.7B (63.6%) 64% Emea, FY2023: 2.3B (25.6%) 26% Asia Pacific and other, FY2023: 971M (10.8%) 11%
Region FY2025FY2024FY2023
North America $8.35B $6.91B $5.70B
Emea $3.40B $2.83B $2.30B
Asia Pacific and other $1.53B $1.24B $971.0M

As the company reported it, from the “Segment and Geographic Information - Revenues by Geographic Area (Detail)” note of its latest 10-K. Every figure here has been checked against the total revenue the same filing reported. Regions are the filer's own and are not mapped onto a standard list — one company's “Americas” and another's “United States” are different areas, and making them look comparable would mean making at least one of them wrong. Slices under 1% are folded into “Other”.

Annual financial statements

Income statement

Fiscal year FY2025FY2024FY2023FY2022FY2021FY2020FY2019FY2018FY2017FY2016
Revenue $13.28B$10.98B$8.97B$7.25B$5.90B$4.52B$3.46B$2.61B$1.92B$1.39B
Cost of revenue $2.98B$2.29B$1.92B$1.57B$1.35B$987.0M$796.0M$622.7M$499.9M$399.0M
Gross profit $10.29B$8.70B$7.05B$5.67B$4.54B$3.53B$2.66B$1.99B$1.42B$992.0M
R&D $2.96B$2.54B$2.12B$1.77B$1.40B$1.02B$749.0M$529.5M$377.5M$285.2M
SG&A $1.12B$936.0M$863.0M$735.0M$597.0M$454.0M$339.0M$296.0M$210.5M$158.9M
Total operating expenses $8.47B$7.33B$6.29B$5.32B$4.29B$3.33B$2.62B$2.03B$1.48B$1.37B
Operating income $1.82B$1.36B$762.0M$355.0M$257.0M$199.0M$42.0M-$42.4M-$64.4M-$382.2M
Interest expense ———$27.0M$28.0M$33.0M$33.0M$52.7M$53.4M$33.3M
Pre-tax income $2.26B$1.74B$1.01B$399.0M$249.0M$150.0M$67.0M-$39.0M-$113.4M-$410.4M
Income tax $513.0M$313.0M$723.0M$74.0M$19.0M$31.0M$560.0M$12.3M$3.4M$3.8M
Net income $1.75B$1.43B$1.73B$325.0M$230.0M$119.0M$626.7M-$26.7M-$116.8M-$414.2M
EPS, basic 1.691.381.701.611.160.613.36-0.15-0.68—
EPS, diluted 1.671.371.681.601.130.593.18-0.15-0.68-2.52
Shares, diluted (wtd. avg.) 1.05B1.04B1.03B203.5M203.2M202.5M197.2M177.8M171.2M—

Balance sheet

Fiscal year FY2025FY2024FY2023FY2022FY2021FY2020FY2019FY2018FY2017FY2016
Cash and equivalents $3.73B$2.30B$1.90B$1.48B$1.73B$1.68B$778.0M$569.0M$727.8M$401.9M
Short-term investments $2.56B$3.46B$2.98B$2.81B$1.58B$1.42B$915.3M$931.7M$1.05B—
Receivables $2.63B$2.24B$2.04B$1.73B$1.39B$1.01B$835.3M$574.8M$437.1M$322.8M
Total current assets $10.47B$9.19B$7.78B$6.65B$5.22B$4.52B$2.83B$2.34B$2.42B$1.34B
Property, plant and equipment $2.29B$1.76B$1.36B$1.05B$766.0M$660.0M$468.1M$347.2M$245.1M$181.6M
Goodwill $3.58B$1.27B$1.23B$824.0M$777.0M$241.0M$157.0M$148.8M$128.7M$82.5M
Other intangibles $1.12B$209.0M$224.0M$232.0M$287.0M$153.0M$143.8M$100.6M$86.9M$65.9M
Total assets $26.04B$20.38B$17.39B$13.30B$10.80B$8.71B$6.02B$3.88B$3.55B$2.03B
Accounts payable $204.0M$68.0M$126.0M$274.0M$89.0M$34.0M$53.0M$30.7M$32.1M$38.1M
Short-term debt ———$0$92.0M$0————
Total current liabilities $10.44B$8.36B$7.37B$6.00B$4.95B$3.74B$2.75B$2.01B$2.04B$1.07B
Total liabilities $13.07B$10.77B$9.76B$8.27B$7.10B$5.88B$3.89B$2.77B$2.77B$1.65B
Retained earnings $5.24B$3.49B$2.07B$338.0M-$4.0M-$234.0M-$352.2M-$978.8M-$958.6M-$997.4M
Total equity $12.96B$9.61B$7.63B$5.03B$3.69B$2.83B$2.13B$1.11B$778.7M$541.1M

Cash flow

Fiscal year FY2025FY2024FY2023FY2022FY2021FY2020FY2019FY2018FY2017FY2016
Operating cash flow $5.44B$4.27B$3.40B$2.72B$2.19B$1.79B$1.24B$811.1M$642.9M$159.1M
Depreciation and amortisation $738.0M$564.0M$562.0M$433.0M$472.0M$336.0M$252.0M$149.6M$113.9M$83.1M
Stock-based compensation $1.96B$1.75B$1.60B$1.40B$1.13B$870.0M$662.0M$544.0M$394.0M$317.7M
Capital expenditure $868.0M$852.0M$694.0M$550.0M$392.0M$419.0M$265.0M$224.5M$150.5M$105.6M
Investing cash flow -$1.69B-$2.50B-$2.17B-$2.58B-$1.61B-$1.51B-$725.0M-$347.4M-$883.9M-$108.2M
Financing cash flow -$2.34B-$1.34B-$803.0M-$344.0M-$506.0M$597.0M-$302.0M-$607.4M$538.9M-$55.8M
Buybacks $1.84B$696.0M$538.0M$0$0—$0$0$55.0M$0

Figures as tagged in each year's own filing, in US dollars. A year restated by a later filing shows the restated figure. Capital expenditure, dividends and buybacks are cash out, shown positive. A line the filer does not report is not listed. Latest from accession 0001373715-26-000039.

Plot the figures US dollars

Income statement Revenue Cost of revenue Gross profit R&D SG&A Total operating expenses Operating income Interest expense Pre-tax income Income tax Net income EPS, basic EPS, diluted Shares, diluted (wtd. avg.)
Balance sheet Cash and equivalents Short-term investments Receivables Inventory Total current assets Property, plant and equipment Goodwill Other intangibles Total assets Accounts payable Short-term debt Total current liabilities Long-term debt Total liabilities Retained earnings Total equity
Cash flow Operating cash flow Depreciation and amortisation Stock-based compensation Capital expenditure Investing cash flow Financing cash flow Dividends paid Buybacks
  • Revenue
  • Gross profit
  • Net income
Revenue, Gross profit, Net income by fiscal year, in US dollars The same figures are in the table below this chart. -5B 0 5B 10B 15B Revenue, FY2016: 1.4B Gross profit, FY2016: 992M Net income, FY2016: -414.2M Revenue, FY2017: 1.9B Gross profit, FY2017: 1.4B Net income, FY2017: -116.8M Revenue, FY2018: 2.6B Gross profit, FY2018: 2B Net income, FY2018: -26.7M Revenue, FY2019: 3.5B Gross profit, FY2019: 2.7B Net income, FY2019: 626.7M Revenue, FY2020: 4.5B Gross profit, FY2020: 3.5B Net income, FY2020: 119M Revenue, FY2021: 5.9B Gross profit, FY2021: 4.5B Net income, FY2021: 230M Revenue, FY2022: 7.2B Gross profit, FY2022: 5.7B Net income, FY2022: 325M Revenue, FY2023: 9B Gross profit, FY2023: 7B Net income, FY2023: 1.7B Revenue, FY2024: 11B Gross profit, FY2024: 8.7B Net income, FY2024: 1.4B Revenue, FY2025: 13.3B Gross profit, FY2025: 10.3B Net income, FY2025: 1.7B FY2016 FY2017 FY2018 FY2019 FY2020 FY2021 FY2022 FY2023 FY2024 FY2025
Fiscal year FY2016FY2017FY2018FY2019FY2020FY2021FY2022FY2023FY2024FY2025
Revenue $1.39B $1.92B $2.61B $3.46B $4.52B $5.90B $7.25B $8.97B $10.98B $13.28B
Gross profit $992.0M $1.42B $1.99B $2.66B $3.53B $4.54B $5.67B $7.05B $8.70B $10.29B
Net income -$414.2M -$116.8M -$26.7M $626.7M $119.0M $230.0M $325.0M $1.73B $1.43B $1.75B

Recent filings and events

  • Results announced The quarterly or annual earnings release. Arrives four times a year from almost every company here. Item 2.02
  • Officer or director change Someone at the top arrived or left. The item covers everything from a board retirement to a chief executive being removed, and only the filing itself says which. Item 5.02
  • Shareholder vote The results of the annual meeting or a special vote. Item 5.07
  • Material agreement signed The company entered an agreement outside the ordinary course of business - a large contract, a credit facility, a merger agreement. Item 1.01
  • New debt or obligation The company has taken on debt or a comparable obligation. Item 2.03
  • Other event The catch-all. The company chose to disclose something that fits no other item, so the content is whatever it says it is. Item 8.01
  • Material agreement signed Item 1.01
  • Results announced Item 2.02
  • New debt or obligation Item 2.03
  • Material agreement signed Item 1.01
  • New debt or obligation Item 2.03
  • Regulation FD disclosure Something the company told the market and had to tell everyone at once - usually a slide deck or a press release. Item 7.01

Item numbers are Form 8-K's own, and a filing date is up to four business days after the thing it reports. The same feed across the whole market.

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