LIVEPERSON INC LPSN
LivePerson, Inc. ("LivePerson", the "Company", "we", "our" or "us") is a leader in digital customer conversation. Over the past two decades, consumers have made digital conversations their primary mode of communication with others. Since 1998, we have enabled meaningful connections between consumers and our customers through our platform and currently power nearly one billion conversational interactions each month. These digital and artificial intelligence ("AI")-powered conversations decrease costs and increase revenue for our brands, resulting in more convenient, personalized and content-rich journeys across the entire consumer lifecycle, and across consumer channels. Our customers' existing investments in Generative AI and Large Language Models ("LLMs") are fully compatible with LivePerson's enterprise-class digital customer conversation platform (the "LivePerson Platform").
Valuation FY2025 figures against the last close
Annual financial statements
Income statement
| Fiscal year | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 | FY2019 | FY2018 | FY2017 | FY2016 |
|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | $243.7M | $312.5M | $402.0M | $514.8M | $469.6M | $366.6M | $291.6M | $249.8M | $218.9M | $222.8M |
| Cost of revenue | $69.4M | $77.4M | $116.1M | $184.7M | $156.9M | $106.3M | $78.9M | $62.5M | $58.2M | $63.2M |
| Gross profit | $174.3M | $235.1M | $285.9M | $330.1M | $312.7M | $260.4M | $212.7M | $187.4M | $160.7M | $159.6M |
| R&D | $54.7M | $79.8M | $103.9M | $193.7M | $158.4M | $108.4M | $82.1M | $55.7M | $40.0M | $40.2M |
| SG&A | $44.4M | $79.8M | $91.2M | $120.6M | $76.8M | $60.6M | $57.0M | $45.9M | $43.1M | $43.0M |
| Total operating expenses | $322.4M | $495.7M | $513.4M | $736.7M | $562.9M | $456.1M | $378.6M | $273.5M | $236.7M | $242.2M |
| Operating income | -$78.7M | -$183.2M | -$111.4M | -$221.9M | -$93.3M | -$89.5M | -$87.0M | -$23.7M | -$17.8M | -$19.4M |
| Interest expense | $31.5M | $14.5M | $4.9M | $5.5M | — | — | — | — | — | — |
| Pre-tax income | -$63.8M | -$131.5M | -$96.3M | -$224.0M | -$122.6M | -$105.1M | -$93.2M | -$24.2M | -$17.7M | -$19.9M |
| Income tax | $3.5M | $2.7M | $4.2M | $1.7M | $2.4M | $2.5M | $2.8M | $858.0K | $501.0K | $5.9M |
| Net income | -$67.2M | -$134.3M | -$100.4M | -$225.7M | -$125.0M | -$107.6M | -$96.1M | -$25.0M | -$18.2M | -$25.9M |
| EPS, basic | -8.57 | -22.70 | -19.17 | -3.03 | -1.80 | -1.63 | -1.53 | -0.42 | -0.32 | -0.46 |
| EPS, diluted | -12.39 | -22.70 | -19.17 | -3.03 | -1.80 | -1.63 | -1.53 | -0.42 | -0.32 | -0.46 |
| Shares, diluted (wtd. avg.) | 8.6M | 5.9M | 5.2M | 74.5M | 69.6M | 65.9M | 62.6M | 59.2M | 56.4M | 56.1M |
Balance sheet
| Fiscal year | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 | FY2019 | FY2018 | FY2017 | FY2016 |
|---|---|---|---|---|---|---|---|---|---|---|
| Cash and equivalents | $95.0M | $183.2M | $210.8M | $392.2M | $523.5M | $654.2M | $176.5M | $66.4M | $56.1M | $50.9M |
| Receivables | $27.0M | $28.7M | $81.8M | $86.5M | $93.8M | $80.4M | $87.6M | $46.0M | $37.9M | $31.8M |
| Total current assets | $137.1M | $231.2M | $321.7M | $533.5M | $636.3M | $748.8M | $278.1M | $117.1M | $111.2M | $92.2M |
| Property, plant and equipment | — | — | $119.3M | $137.7M | $124.7M | — | $76.2M | $43.7M | $34.7M | $28.4M |
| Goodwill | $184.9M | $222.6M | $285.6M | $296.2M | $291.2M | $95.2M | $95.0M | $95.0M | $80.5M | $80.2M |
| Other intangibles | $13.4M | $15.1M | $61.6M | $78.1M | $85.6M | $10.9M | $11.8M | $13.8M | $12.4M | $16.5M |
| Total assets | $454.7M | $607.8M | $835.5M | $1.09B | $1.19B | $1.01B | $512.7M | $290.1M | $232.8M | $219.6M |
| Accounts payable | $9.5M | $15.4M | $13.6M | $25.3M | $16.9M | $14.1M | $12.3M | $8.2M | $5.5M | $7.3M |
| Short-term debt | — | — | $72.4M | $0 | — | — | — | — | — | — |
| Total current liabilities | $122.6M | $139.9M | $267.5M | $251.6M | $223.4M | $208.6M | $170.4M | $113.9M | $89.1M | $74.7M |
| Long-term debt | — | — | $511.6M | $737.4M | $574.2M | $538.4M | — | — | — | — |
| Total liabilities | $499.2M | $675.1M | $787.4M | $1.02B | $837.2M | $762.5M | $364.2M | $119.4M | $92.7M | $81.2M |
| Retained earnings | -$1.06B | -$991.3M | -$857.0M | -$692.4M | -$516.9M | -$391.9M | -$283.6M | -$187.5M | -$163.1M | -$144.9M |
| Total equity | -$44.5M | -$67.3M | $48.1M | $68.1M | $349.4M | $243.9M | $148.5M | $170.7M | $140.1M | $138.5M |
Cash flow
| Fiscal year | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 | FY2019 | FY2018 | FY2017 | FY2016 |
|---|---|---|---|---|---|---|---|---|---|---|
| Operating cash flow | -$30.4M | -$15.1M | -$19.8M | -$62.1M | $3.2M | $33.6M | -$59.2M | $4.8M | $10.3M | $24.6M |
| Depreciation and amortisation | $22.7M | $42.3M | $54.8M | $32.3M | $27.4M | $22.8M | $16.4M | $14.2M | $12.4M | $12.0M |
| Stock-based compensation | $14.3M | $22.0M | $11.9M | $109.6M | $69.7M | $65.9M | $44.1M | $14.8M | $8.9M | $9.7M |
| Capital expenditure | $12.1M | $25.1M | $28.7M | $48.5M | $45.7M | $41.6M | $47.6M | $21.9M | $17.4M | $12.3M |
| Investing cash flow | -$13.7M | -$28.2M | -$18.8M | -$56.9M | -$140.2M | -$43.5M | -$48.5M | -$27.8M | -$15.3M | -$11.5M |
| Financing cash flow | -$45.5M | $15.0M | -$151.1M | $1.6M | $11.8M | $483.8M | $217.9M | $33.9M | $7.2M | -$7.1M |
| Buybacks | — | $0 | $0 | $221.0K | $709.0K | $0 | $903.0K | $1.3M | $1.7M | $10.0M |
Figures as tagged in each year's own filing, in US dollars. A year restated by a later filing shows the restated figure. Capital expenditure, dividends and buybacks are cash out, shown positive. A line the filer does not report is not listed. Latest from accession 0001102993-26-000020.
Plot the figures US dollars
- Revenue
- Gross profit
- Net income
| Fiscal year | FY2016 | FY2017 | FY2018 | FY2019 | FY2020 | FY2021 | FY2022 | FY2023 | FY2024 | FY2025 |
|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | $222.8M | $218.9M | $249.8M | $291.6M | $366.6M | $469.6M | $514.8M | $402.0M | $312.5M | $243.7M |
| Gross profit | $159.6M | $160.7M | $187.4M | $212.7M | $260.4M | $312.7M | $330.1M | $285.9M | $235.1M | $174.3M |
| Net income | -$25.9M | -$18.2M | -$25.0M | -$96.1M | -$107.6M | -$125.0M | -$225.7M | -$100.4M | -$134.3M | -$67.2M |
Recent filings and events
- Acquisition or disposal completed A purchase or sale of a significant business or asset has closed. Item 2.01
- Delisting notice The exchange has told the company it no longer meets the rules for staying listed - usually price, market cap, or filings that are late. Item 3.01
- Shareholder rights changed The terms attaching to the shares themselves have changed. Item 3.03
- Change of control Control of the company has changed hands. Item 5.01
- Officer or director change Someone at the top arrived or left. The item covers everything from a board retirement to a chief executive being removed, and only the filing itself says which. Item 5.02
- Charter or fiscal year changed A change to the company's governing documents, or to when its year ends. Item 5.03
- Other event The catch-all. The company chose to disclose something that fits no other item, so the content is whatever it says it is. Item 8.01
- Shareholder vote The results of the annual meeting or a special vote. Item 5.07
- Other event Item 8.01
- Shareholder vote Item 5.07
- Other event Item 8.01
- Other event Item 8.01
Item numbers are Form 8-K's own, and a filing date is up to four business days after the thing it reports. The same feed across the whole market.
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