LIVEPERSON INC LPSN
LivePerson, Inc. ("LivePerson", the "Company", "we", "our" or "us") is a leader in digital customer conversation. Over the past two decades, consumers have made digital conversations their primary mode of communication with others. Since 1998, we have enabled meaningful connections between consumers and our customers through our platform and currently power nearly one billion conversational interactions each month. These digital and artificial intelligence ("AI")-powered conversations decrease costs and increase revenue for our brands, resulting in more convenient, personalized and content-rich journeys across the entire consumer lifecycle, and across consumer channels. Our customers' existing investments in Generative AI and Large Language Models ("LLMs") are fully compatible with LivePerson's enterprise-class digital customer conversation platform (the "LivePerson Platform").
Valuation FY2025 figures against the last close
Annual financial statements
Income statement
| Fiscal year | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 | FY2019 | FY2018 | FY2017 | FY2016 |
|---|---|---|---|---|---|---|---|---|---|---|
| Revenue | $243.7M | $312.5M | $402.0M | $514.8M | $469.6M | $366.6M | $291.6M | $249.8M | $218.9M | $222.8M |
| Cost of revenue | $69.4M | $77.4M | $116.1M | $184.7M | $156.9M | $106.3M | $78.9M | $62.5M | $58.2M | $63.2M |
| Gross profit | $174.3M | $235.1M | $285.9M | $330.1M | $312.7M | $260.4M | $212.7M | $187.4M | $160.7M | $159.6M |
| R&D | $54.7M | $79.8M | $103.9M | $193.7M | $158.4M | $108.4M | $82.1M | $55.7M | $40.0M | $40.2M |
| SG&A | $44.4M | $79.8M | $91.2M | $120.6M | $76.8M | $60.6M | $57.0M | $45.9M | $43.1M | $43.0M |
| Total operating expenses | $322.4M | $495.7M | $513.4M | $736.7M | $562.9M | $456.1M | $378.6M | $273.5M | $236.7M | $242.2M |
| Operating income | -$78.7M | -$183.2M | -$111.4M | -$221.9M | -$93.3M | -$89.5M | -$87.0M | -$23.7M | -$17.8M | -$19.4M |
| Interest expense | $31.5M | $14.5M | $4.9M | $5.5M | — | — | — | — | — | — |
| Pre-tax income | -$63.8M | -$131.5M | -$96.3M | -$224.0M | -$122.6M | -$105.1M | -$93.2M | -$24.2M | -$17.7M | -$19.9M |
| Income tax | $3.5M | $2.7M | $4.2M | $1.7M | $2.4M | $2.5M | $2.8M | $858.0K | $501.0K | $5.9M |
| Net income | -$67.2M | -$134.3M | -$100.4M | -$225.7M | -$125.0M | -$107.6M | -$96.1M | -$25.0M | -$18.2M | -$25.9M |
| EPS, basic | -8.57 | -22.70 | -19.17 | -3.03 | -1.80 | -1.63 | -1.53 | -0.42 | -0.32 | -0.46 |
| EPS, diluted | -12.39 | -22.70 | -19.17 | -3.03 | -1.80 | -1.63 | -1.53 | -0.42 | -0.32 | -0.46 |
| Shares, diluted (wtd. avg.) | $8.6M | $5.9M | $5.2M | $74.5M | $69.6M | $65.9M | $62.6M | $59.2M | $56.4M | $56.1M |
Balance sheet
| Fiscal year | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 | FY2019 | FY2018 | FY2017 | FY2016 |
|---|---|---|---|---|---|---|---|---|---|---|
| Cash and equivalents | $95.0M | $183.2M | $210.8M | $392.2M | $523.5M | $654.2M | $176.5M | $66.4M | $56.1M | $50.9M |
| Receivables | $27.0M | $28.7M | $81.8M | $86.5M | $93.8M | $80.4M | $87.6M | $46.0M | $37.9M | $31.8M |
| Total current assets | $137.1M | $231.2M | $321.7M | $533.5M | $636.3M | $748.8M | $278.1M | $117.1M | $111.2M | $92.2M |
| Property, plant and equipment | — | — | $119.3M | $137.7M | $124.7M | — | $76.2M | $43.7M | $34.7M | $28.4M |
| Goodwill | $184.9M | $222.6M | $285.6M | $296.2M | $291.2M | $95.2M | $95.0M | $95.0M | $80.5M | $80.2M |
| Other intangibles | $13.4M | $15.1M | $61.6M | $78.1M | $85.6M | $10.9M | $11.8M | $13.8M | $12.4M | $16.5M |
| Total assets | $454.7M | $607.8M | $835.5M | $1.09B | $1.19B | $1.01B | $512.7M | $290.1M | $232.8M | $219.6M |
| Accounts payable | $9.5M | $15.4M | $13.6M | $25.3M | $16.9M | $14.1M | $12.3M | $8.2M | $5.5M | $7.3M |
| Short-term debt | — | — | $72.4M | $0 | — | — | — | — | — | — |
| Total current liabilities | $122.6M | $139.9M | $267.5M | $251.6M | $223.4M | $208.6M | $170.4M | $113.9M | $89.1M | $74.7M |
| Long-term debt | — | — | $511.6M | $737.4M | $574.2M | $538.4M | — | — | — | — |
| Total liabilities | $499.2M | $675.1M | $787.4M | $1.02B | $837.2M | $762.5M | $364.2M | $119.4M | $92.7M | $81.2M |
| Retained earnings | -$1.06B | -$991.3M | -$857.0M | -$692.4M | -$516.9M | -$391.9M | -$283.6M | -$187.5M | -$163.1M | -$144.9M |
| Total equity | -$44.5M | -$67.3M | $48.1M | $68.1M | $349.4M | $243.9M | $148.5M | $170.7M | $140.1M | $138.5M |
Cash flow
| Fiscal year | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 | FY2019 | FY2018 | FY2017 | FY2016 |
|---|---|---|---|---|---|---|---|---|---|---|
| Operating cash flow | -$30.4M | -$15.1M | -$19.8M | -$62.1M | $3.2M | $33.6M | -$59.2M | $4.8M | $10.3M | $24.6M |
| Depreciation and amortisation | $22.7M | $42.3M | $54.8M | $32.3M | $27.4M | $22.8M | $16.4M | $14.2M | $12.4M | $12.0M |
| Stock-based compensation | $14.3M | $22.0M | $11.9M | $109.6M | $69.7M | $65.9M | $44.1M | $14.8M | $8.9M | $9.7M |
| Capital expenditure | $12.1M | $25.1M | $28.7M | $48.5M | $45.7M | $41.6M | $47.6M | $21.9M | $17.4M | $12.3M |
| Investing cash flow | -$13.7M | -$28.2M | -$18.8M | -$56.9M | -$140.2M | -$43.5M | -$48.5M | -$27.8M | -$15.3M | -$11.5M |
| Financing cash flow | -$45.5M | $15.0M | -$151.1M | $1.6M | $11.8M | $483.8M | $217.9M | $33.9M | $7.2M | -$7.1M |
| Buybacks | — | $0 | $0 | $221.0K | $709.0K | $0 | $903.0K | $1.3M | $1.7M | $10.0M |
Figures as tagged in each year's own filing, in US dollars. A year restated by a later filing shows the restated figure. Capital expenditure, dividends and buybacks are cash out, shown positive. A line the filer does not report is not listed. Latest from accession 0001102993-26-000020.
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