IBEX Ltd IBEX
ibex delivers innovative business process outsourcing ("BPO"), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage, and retain valuable customers. We combine our strong heritage of delivering leading customer experience ("CX") operations, services and solutions that span omnichannel customer engagement and support, digital marketing and customer experience management to help our clients measure customer sentiment and deliver a superior CX to their end-customers.
Leveraging our proprietary technology platform, company culture and operational excellence, ibex helps more than 140 clients create innovative and differentiated customer experiences to help increase loyalty, enhance brand awareness and drive revenue in an era of rapid change and digital transformation.
Valuation FY2025 figures against the last close
Annual financial statements
Income statement
| Fiscal year | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 | FY2019 | FY2018 | FY2017 |
|---|---|---|---|---|---|---|---|---|---|
| Revenue | $558.3M | $508.6M | $523.1M | $492.9M | $443.4M | $405.1M | $368.4M | $342.2M | — |
| SG&A | $108.7M | $93.1M | $88.7M | $80.2M | $77.0M | — | — | — | — |
| Total operating expenses | $511.7M | $469.1M | $482.6M | $472.2M | $426.3M | — | — | — | — |
| Operating income | $46.6M | $39.4M | $40.5M | $20.6M | $17.0M | $19.5M | $6.8M | -$17.8M | — |
| Interest expense | $1.6M | $514.0K | $792.0K | — | — | — | — | — | — |
| Pre-tax income | $45.9M | $41.0M | $40.3M | $19.4M | $15.2M | — | — | — | — |
| Income tax | $9.1M | $7.3M | $8.7M | $2.1M | $2.1M | — | — | — | — |
| Net income | $36.9M | $33.7M | $31.6M | $21.5M | $13.1M | $7.8M | $11.0M | -$15.9M | — |
| EPS, basic | 2.51 | 1.90 | 1.74 | 1.18 | 0.74 | — | — | — | — |
| EPS, diluted | 2.36 | 1.84 | 1.67 | 1.15 | 0.71 | — | — | — | — |
| Shares, diluted (wtd. avg.) | 15.7M | 18.3M | 18.9M | 18.7M | 18.4M | — | — | — | — |
Balance sheet
| Fiscal year | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 | FY2019 | FY2018 | FY2017 |
|---|---|---|---|---|---|---|---|---|---|
| Cash and equivalents | $15.3M | $62.7M | $57.4M | $48.8M | $57.8M | $21.9M | — | — | — |
| Receivables | $117.1M | $98.4M | $86.4M | $75.4M | — | — | — | — | — |
| Total current assets | $145.6M | $180.0M | $158.6M | $142.4M | — | — | — | — | — |
| Goodwill | $11.8M | $11.8M | $11.8M | $11.8M | — | — | — | — | — |
| Total assets | $273.2M | $293.9M | $293.3M | $294.2M | $274.3M | $195.2M | $188.3M | — | — |
| Accounts payable | $18.7M | $16.7M | $18.7M | $21.3M | — | — | — | — | — |
| Total current liabilities | $79.9M | $71.0M | $73.3M | $97.8M | — | — | — | — | — |
| Total liabilities | $138.9M | $128.1M | $143.4M | $180.7M | — | — | — | — | — |
| Retained earnings | $25.7M | -$11.1M | -$44.8M | -$76.4M | — | — | — | — | — |
| Total equity | $134.3M | $165.8M | $150.0M | $113.5M | $94.7M | $18.7M | $8.6M | $25.9M | $28.7M |
Cash flow
| Fiscal year | FY2025 | FY2024 | FY2023 | FY2022 | FY2021 | FY2020 | FY2019 | FY2018 | FY2017 |
|---|---|---|---|---|---|---|---|---|---|
| Operating cash flow | $45.7M | $35.9M | $41.9M | $40.0M | $16.1M | — | — | — | — |
| Depreciation and amortisation | $17.2M | $19.5M | $19.0M | $18.1M | $14.1M | — | — | — | — |
| Stock-based compensation | $5.4M | $3.8M | $4.6M | $1.9M | $5.4M | — | — | — | — |
| Capital expenditure | $18.4M | $8.9M | $19.0M | $25.9M | $20.8M | — | — | — | — |
| Investing cash flow | -$18.4M | -$8.9M | -$19.0M | -$25.9M | -$20.8M | — | — | — | — |
| Financing cash flow | -$74.7M | -$21.7M | -$13.6M | -$22.1M | $40.9M | — | — | — | — |
| Dividends paid | — | — | $0 | $0 | $4.0M | $4.0M | — | — | — |
| Buybacks | $78.0M | $21.6M | $276.0K | $3.4M | $0 | — | — | — | — |
Figures as tagged in each year's own filing, in US dollars. A year restated by a later filing shows the restated figure. Capital expenditure, dividends and buybacks are cash out, shown positive. A line the filer does not report is not listed. Latest from accession 0001720420-25-000027.
Plot the figures US dollars
- Revenue
- Gross profit
- Net income
| Fiscal year | FY2017 | FY2018 | FY2019 | FY2020 | FY2021 | FY2022 | FY2023 | FY2024 | FY2025 |
|---|---|---|---|---|---|---|---|---|---|
| Revenue | — | $342.2M | $368.4M | $405.1M | $443.4M | $492.9M | $523.1M | $508.6M | $558.3M |
| Gross profit | — | — | — | — | — | — | — | — | — |
| Net income | — | -$15.9M | $11.0M | $7.8M | $13.1M | $21.5M | $31.6M | $33.7M | $36.9M |
Recent filings and events
- Other event The catch-all. The company chose to disclose something that fits no other item, so the content is whatever it says it is. Item 8.01
- Results announced The quarterly or annual earnings release. Arrives four times a year from almost every company here. Item 2.02
- Results announced Item 2.02
- Officer or director change Someone at the top arrived or left. The item covers everything from a board retirement to a chief executive being removed, and only the filing itself says which. Item 5.02
- Officer or director change Item 5.02
- Shareholder vote The results of the annual meeting or a special vote. Item 5.07
- Officer or director change Item 5.02
- Results announced Item 2.02
- Annual report filed A new 10-K. The figures and the business description on this site come from it. Form 10-K
- Results announced Item 2.02
- Results announced Item 2.02
- Other event Item 8.01
Item numbers are Form 8-K's own, and a filing date is up to four business days after the thing it reports. The same feed across the whole market.
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