TTEC Holdings, Inc. TTEC

Technology SIC 7363 - Services-Help Supply Services NAICS Administrative and Support and Waste Management and Remediation Services › Administrative and Support Services › Employment Services derived Nasdaq

Founded in 1982, TTEC Holdings, Inc. ("TTEC", "the Company", "we", "our", or "us"; pronounced "T-TEC") is a global customer experience ("CX") technology and services outsourcing partner for marquee and high-growth brands and public sector clients. The Company designs, builds, and operates Artificial Intelligence ("AI") enabled customer experiences across live interaction channels and provides data-driven digital solutions to help clients improve customer satisfaction and loyalty, increase customer revenue and profitability, and optimize overall cost to serve. As of December 31, 2025, TTEC served over 720 clients across targeted industry verticals including financial services, healthcare, public sector, communications, technology, media, entertainment, travel and hospitality, automotive and retail.

Last close 1.51 2026-10-23
Market cap $74.4M 2026-06-30 share count
52-week range 1.18 - 3.98

Valuation FY2025 figures against the last close

P/S0.0x
P/E—
P/FCF0.9x
EV/EBITDA—
Dividend yield0.0%
Diluted EPS-3.99

Where the revenue comes from as reported in the latest 10-K

Revenue by geography

  • United States Canada
  • Philippines Asia Pacific India
  • Emea
  • Latin America
Revenue by geography, 4 categories over 3 years. The same figures are in the table below. FY2025 United States Canada, FY2025: 1.5B (67.9%) 68% United States Canada Philippines Asia Pacific India, FY2025: 375M (17.5%) 18% Emea, FY2025: 203.5M (9.5%) 10% Emea Latin America, FY2025: 106.5M (5.0%) 5% FY2024 United States Canada, FY2024: 1.5B (67.9%) 68% Philippines Asia Pacific India, FY2024: 419.9M (19.0%) 19% Emea, FY2024: 174.2M (7.9%) 8% Latin America, FY2024: 115.7M (5.2%) 5% FY2023 United States Canada, FY2023: 1.7B (69.5%) 69% Philippines Asia Pacific India, FY2023: 477.5M (19.4%) 19% Emea, FY2023: 142.7M (5.8%) 6% Latin America, FY2023: 132M (5.4%) 5%
Region FY2025FY2024FY2023
United States Canada $1.45B $1.50B $1.71B
Philippines Asia Pacific India $375.0M $419.9M $477.5M
Emea $203.5M $174.2M $142.7M
Latin America $106.5M $115.7M $132.0M

As the company reported it, from the “SEGMENT INFORMATION (REVENUE GEOGRAPHY) (Details)” note of its latest 10-K. Every figure here has been checked against the total revenue the same filing reported. Regions are the filer's own and are not mapped onto a standard list — one company's “Americas” and another's “United States” are different areas, and making them look comparable would mean making at least one of them wrong. Slices under 1% are folded into “Other”.

Revenue by segment

  • TTEC Engage
  • TTEC Digital
Revenue by segment, 2 categories over 3 years. The same figures are in the table below. FY2025 TTEC Engage, FY2025: 1.7B (78.0%) 78% TTEC Engage TTEC Digital, FY2025: 469.2M (22.0%) 22% TTEC Digital FY2024 TTEC Engage, FY2024: 1.7B (79.2%) 79% TTEC Digital, FY2024: 459M (20.8%) 21% FY2023 TTEC Engage, FY2023: 2B (80.2%) 80% TTEC Digital, FY2023: 486.9M (19.8%) 20%
Segment FY2025FY2024FY2023
TTEC Engage $1.67B $1.75B $1.98B
TTEC Digital $469.2M $459.0M $486.9M

As the company reported it, from the “SEGMENT INFORMATION (SEGMENT FINANCIALS) (Details)” note of its latest 10-K. Every figure here has been checked against the total revenue the same filing reported. Segments are the filer's own reporting structure, which is a decision about how it runs itself rather than a standard taxonomy: two companies in the same industry routinely divide themselves along different lines, so these are worth reading down a single company rather than across two. Slices under 1% are folded into “Other”.

Annual financial statements

Income statement

Fiscal year FY2025FY2024FY2023FY2022FY2021FY2020FY2019FY2018FY2017FY2016
Revenue $2.14B$2.21B$2.46B$2.44B$2.27B$1.95B$1.64B$1.51B$1.48B$1.28B
SG&A $280.3M$293.0M$290.9M$287.4M$240.0M$203.9M$202.5M$182.4M$182.3M$175.8M
Total operating expenses $2.25B$2.38B$2.34B$2.28B$2.06B$1.74B$1.52B$1.42B$1.38B$1.22B
Operating income -$117.1M-$173.5M$118.0M$168.5M$217.2M$204.7M$123.7M$92.1M$100.5M$52.8M
Interest expense $71.7M$84.3M$78.3M$36.1M$12.4M$17.5M$19.1M$28.7M$13.7M$7.9M
Pre-tax income -$170.2M-$236.5M$40.7M$144.4M$207.9M$170.3M$110.4M$56.2M$88.9M$50.3M
Income tax $14.8M$74.1M$22.5M$27.1M$49.7M$40.9M$25.7M$16.5M$78.1M$12.9M
Net income -$185.1M-$310.6M$18.3M$103.2M$141.0M$118.6M$77.2M$35.8M$7.3M$33.7M
EPS, basic -3.99-6.740.182.193.012.541.660.780.160.71
EPS, diluted -3.99-6.740.182.182.972.521.650.770.160.71
Shares, diluted (wtd. avg.) 48.2M47.6M47.4M47.3M47.4M47.0M46.8M46.4M46.4M47.7M

Balance sheet

Fiscal year FY2025FY2024FY2023FY2022FY2021FY2020FY2019FY2018FY2017FY2016
Cash and equivalents $82.9M$85.0M$172.7M$167.1M$180.7M$159.0M$105.6M$78.2M$74.4M$55.3M
Receivables $455.8M$452.6M$394.9M$417.6M$357.3M$378.4M$331.1M$351.0M$391.9M$300.8M
Total current assets $673.4M$652.3M$681.2M$750.0M$698.0M$656.8M$549.8M$526.5M$541.4M$433.7M
Property, plant and equipment ——————$176.6M$161.5M$163.3M$151.0M
Goodwill $368.7M$571.2M$809.0M$807.8M$739.5M$363.5M$301.7M$204.6M$209.7M$132.7M
Other intangibles $133.7M$164.8M$198.4M$233.9M$212.3M$112.1M$115.6M$80.9M$92.1M$25.6M
Total assets $1.50B$1.75B$2.19B$2.15B$2.00B$1.52B$1.38B$1.05B$1.08B$846.3M
Accounts payable $72.6M$84.2M$96.6M$93.9M$70.4M$66.7M$64.4M$59.4M$46.4M$38.2M
Total current liabilities $356.0M$353.9M$403.0M$411.4M$444.4M$396.2M$363.3M$235.4M$201.8M$180.0M
Total liabilities $1.39B$1.49B$1.57B$1.52B$1.40B$1.01B$896.1M$701.7M$715.9M$484.4M
Retained earnings $354.2M$546.6M$870.4M$911.2M$856.1M$757.3M$773.2M$725.6M$721.7M$735.9M
Total equity $112.9M$268.1M$615.5M$578.1M$538.0M$457.8M$431.7M$352.8M$362.8M$361.9M

Cash flow

Fiscal year FY2025FY2024FY2023FY2022FY2021FY2020FY2019FY2018FY2017FY2016
Operating cash flow $121.1M-$58.8M$144.8M$137.0M$251.3M$271.9M$238.0M$168.3M$113.2M$111.8M
Depreciation and amortisation $53.9M$61.2M$64.2M$64.5M$63.5M$62.7M$57.5M$58.4M$57.0M$59.1M
Stock-based compensation $13.4M$18.7M$22.1M$17.6M$16.4M$12.5M$12.8M$12.1M$11.9M$9.8M
Capital expenditure $38.1M$45.2M$67.8M$84.0M$60.4M$59.8M$60.8M$43.5M$52.0M$50.8M
Investing cash flow -$33.6M$477.0K-$67.6M-$226.2M-$542.0M-$112.4M-$162.9M-$47.6M-$169.0M-$100.4M
Financing cash flow -$83.3M-$38.3M-$68.2M$89.0M$319.6M-$112.2M-$47.4M-$102.1M$71.6M-$1.6M
Dividends paid $0$2.8M$49.2M$48.1M$42.2M$134.6M$28.7M$25.3M$21.5M$18.3M
Buybacks ——————$0$0$18.3M$74.7M

Figures as tagged in each year's own filing, in US dollars. A year restated by a later filing shows the restated figure. Capital expenditure, dividends and buybacks are cash out, shown positive. A line the filer does not report is not listed. Latest from accession 0001104659-26-042071.

Plot the figures US dollars

Income statement Revenue Cost of revenue Gross profit R&D SG&A Total operating expenses Operating income Interest expense Pre-tax income Income tax Net income EPS, basic EPS, diluted Shares, diluted (wtd. avg.)
Balance sheet Cash and equivalents Short-term investments Receivables Inventory Total current assets Property, plant and equipment Goodwill Other intangibles Total assets Accounts payable Short-term debt Total current liabilities Long-term debt Total liabilities Retained earnings Total equity
Cash flow Operating cash flow Depreciation and amortisation Stock-based compensation Capital expenditure Investing cash flow Financing cash flow Dividends paid Buybacks
  • Revenue
  • Gross profit
  • Net income
Revenue, Gross profit, Net income by fiscal year, in US dollars The same figures are in the table below this chart. -1B 0 1B 2B 3B Revenue, FY2016: 1.3B Net income, FY2016: 33.7M Revenue, FY2017: 1.5B Net income, FY2017: 7.3M Revenue, FY2018: 1.5B Net income, FY2018: 35.8M Revenue, FY2019: 1.6B Net income, FY2019: 77.2M Revenue, FY2020: 1.9B Net income, FY2020: 118.6M Revenue, FY2021: 2.3B Net income, FY2021: 141M Revenue, FY2022: 2.4B Net income, FY2022: 103.2M Revenue, FY2023: 2.5B Net income, FY2023: 18.3M Revenue, FY2024: 2.2B Net income, FY2024: -310.6M Revenue, FY2025: 2.1B Net income, FY2025: -185.1M FY2016 FY2017 FY2018 FY2019 FY2020 FY2021 FY2022 FY2023 FY2024 FY2025
Fiscal year FY2016FY2017FY2018FY2019FY2020FY2021FY2022FY2023FY2024FY2025
Revenue $1.28B $1.48B $1.51B $1.64B $1.95B $2.27B $2.44B $2.46B $2.21B $2.14B
Gross profit — — — — — — — — — —
Net income $33.7M $7.3M $35.8M $77.2M $118.6M $141.0M $103.2M $18.3M -$310.6M -$185.1M

Recent filings and events

  • Results announced The quarterly or annual earnings release. Arrives four times a year from almost every company here. Item 2.02
  • Shareholder rights changed The terms attaching to the shares themselves have changed. Item 3.03
  • Charter or fiscal year changed A change to the company's governing documents, or to when its year ends. Item 5.03
  • Shareholder vote The results of the annual meeting or a special vote. Item 5.07
  • Other event The catch-all. The company chose to disclose something that fits no other item, so the content is whatever it says it is. Item 8.01
  • Results announced Item 2.02
  • Officer or director change Someone at the top arrived or left. The item covers everything from a board retirement to a chief executive being removed, and only the filing itself says which. Item 5.02
  • Annual report filed A new 10-K. The figures and the business description on this site come from it. Form 10-K
  • Results announced Item 2.02
  • Officer or director change Item 5.02
  • Results announced Item 2.02
  • Results announced Item 2.02

Item numbers are Form 8-K's own, and a filing date is up to four business days after the thing it reports. The same feed across the whole market.

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